Skip navigation
All Places > Releases > Blog > 2018 > October
Rich Green

Fall '18 (8.2) is Live

Posted by Rich Green Employee Oct 9, 2018

Sugar Fall '18 is now live and available for all customers hosted in the Sugar cloud environment. Fall '18 is the next step in our core Sugar Cloud updates, providing accelerated delivery of new innovations for cloud customers, as well as heightened levels of predictability for Sugar updates.


Sugar Fall '18 will significantly benefit customers running in the Sugar cloud environment. In the following video, SugarCRM Chief Marketing Officer and Co-Founder, Clint Oram, highlights the major features of this release. More details on all of the exciting Fall '18 updates are explained further after the video.


Quotes Module User Interface Configuration

Administrators can configure the available fields and their order for quotes worksheets, generating clear, comprehensive, and accurate quotes for prospects and customers.

Quote UI Configuration

Data Visualization in Reports

In addition to the familiar stacked-style horizontal and vertical bar charts in Sugar, users may now select Grouped Vertical Bar and Grouped Horizontal Bar charts as new options for visualizing reports providing easier data analysis.

vertical chart visualization

Revenue Line Items in Preferred Currencies

Users now have the ability to add revenue line items from the product catalog using their preferred currency instead of the product catalog item's currency by enabling the Create Revenue Line Items in Preferred Currency option in their user profile.

preferred currency checkbox

Advanced Workflow Recipient Lists

The recipient list for Advanced Workflow process email templates may include email addresses from any module related to the target record as well as recipients related to the related modules, enabling you to reach a wider and more selective set of recipients.

Advanced Workflow features are only available in Enterprise and Ultimate Edition

advanced workflow recipients

This release also includes additional fixes to issues in previous releases of Sugar, detailed in the Ultimate, Enterprise, and Professional Release Notes.

Developers: The following resources have been made available to assist developers with the changes associated in this release:


Please review the release notes using the following links and the Knowledge Base article, "What to Expect When Upgrading to 8.2," to learn more about the new features available, as well as the variety of fixes to address bugs identified in prior releases:


Customers hosted in the Sugar cloud environment will receive further communication regarding their automatic upgrades shortly per the Sugar Cloud Policy Guide - Upgrade Policy. Additional information about best practices for upgrades in the Sugar cloud environment can be found in Webinar: Sugar Cloud Upgrade Best Practices [Recording]. Please visit the Supported Platforms page for a complete list of supported browsers and other platform information.

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

HINT logo


SugarCRM has released version 4.1.1 of Hint. Hint is a Relationship Intelligence service that scans the internet to provide detailed information about business contacts and companies. Data such as social media accounts, work information, company details and news are visible for Hint users based on only a name and email information. Users can also quickly import the enhanced data into Sugar with a single click.



The 4.1.1 version of Hint introduces compatibility with the upcoming Fall '18 release. More information about this change can be found in the Hint 4.1.1 Release Notes.


Customers hosted in the Sugar cloud will have their version of Hint upgraded to version 4.1.1 automatically. As of Hint Version 4.1, customers hosting their instance of Sugar on premise are no longer required to uninstall previous Hint packages as a part of the upgrade process. Installation and usage documentation for Hint can be found at the following links:

Hint User Guide

Hint Installation Guide


Hint is supported for use on Sugar versions 7.9.x and above. Please review the Supported Platforms for Hint before installing. Hint can be purchased by contacting your Sugar sales representative. 


If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.