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2017

SugarCRM has released version 2.4.2 of the Sugar Plug-in for Microsoft Outlook.

 

This latest version of the Outlook Plug-in address compatibility issues between prior versions and the new Sugar Fall '17 (7.10) release, as well issues identified in prior releases of the Outlook Plug-in. More information the fixed bugs can be found in the MS Outlook Plug-in Release Notes 2.4.2.

 

Installation, upgrade, and usage documentation for this release can be found at the following links:

MS Outlook Plug-in User Guide 2.x

MS Outlook Plug-in Installation Guide 2.x

 

Users on 7.x.x versions of Sugar can either download the plug-in from our Download Manager with an appropriate download key or by going to their user profile in the application and selecting the 'Downloads' tab. Please review the Supported Platforms for the Outlook Plug-in before installing.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

Rich Green

Hint Version 2.1 is Live!

Posted by Rich Green Employee Oct 31, 2017

HINT logo

 

SugarCRM has released version 2.1 of Hint. Hint is a Relationship Intelligence service that scans the internet to provide detailed information about business contacts and companies. Data such as social media accounts, work information, and company details are visible for Hint and Sugar users based on only names and email information. Users can also quickly import the enhanced data into the Sugar with a single click.

 

The 2.1 version of Hint addresses compatibility issues between version 2 and the new Sugar Fall '17 (7.10) release. More information on version 2.1 can be found in the Hint 2.1.0 Release Notes.

 

Customers hosted On-Demand will have their version of Hint upgraded to version 2.1 automatically. Installation and usage documentation for Hint can be found at the following links:

Hint User Guide

Hint Installation Guide

 

Hint is supported for use on Sugar versions 7.8.x and above. Please review the Supported Platforms for Hint before installing. 

 

Hint can be purchased by contacting your Sugar sales representative. If your instance is hosted in Sugar's On-Demand environment, Hint will automatically be installed after purchase. If your instance is hosted elsewhere, an admin user must download the Hint package and install it to your instance. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community. 

SugarCRM Mobile 6.0.2 is now available for download on iOS and Android devices.

 

This latest SugarCRM Mobile release addresses compatibility issues between version 6 and the Sugar Fall '17 (7.10) release.

 

You can review more details about this update through the following release notes:

SugarCRM Mobile for Android Release Notes 6.0.2

SugarCRM Mobile for iOS Release Notes 6.0.2

 

SugarCRM Mobile 6.0.2 is compatible with Sugar 7.7 and above and supports iOS 11 and Android 8.0. For information about what is new in SugarCRM Mobile 6.0.0, please review SugarCRM Mobile 6.0.0 Released! in the community.

 

All existing installations of SugarCRM Mobile will be upgraded through the phone or tablet’s native upgrade functionality. Alternatively, upgrades can be performed by searching for “SugarCRM Mobile” in the application store for your device or using the following links:

Google Play Store

Apple App Store 

 

If you want to ensure you are up-to-date on all our latest releases, please click the 'Follow' button under the Releases space in the community!

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SugarCRM is pleased to announce that version 4.5.2 of the Customer Journey Plug-in is now available!

 

This latest release includes the new GDPR Compliance Tracking template, as well as compatibility with the new Sugar Fall '17 (7.10) release.

 

Customer Journey Plug-in 4.5.2 also addresses bugs identified in prior releases. More information on the new features and enhancements as well as the fixed bugs can be found in the Customer Journey Plug-in 4.5.2 Release Notes.

 

More information on the Customer Journey Plug-in 4.5.2, including the user guide, admin guide, installation guide, and the supported platforms can be found on the Installable Connectors page.

 

Customer Journey Plug-in 4.5.2 can be downloaded through SugarExchange.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

I am very excited to announce that Sugar Fall ‘17 has been released and is available for all of our On-Demand (OD) customers. Fall '17 (internally named Sugar 7.10) marks the beginning of a new chapter in our core Sugar products with the introduction of a quarterly feature delivery model, providing accelerated delivery of feature innovation for our Cloud (OD) customers, as well as heightened levels of predictability for Sugar updates. Fall ‘17 has a rich combination of exciting new end user features as well as significant performance improvements to our platform. To put a finer point on it, our company strategy directed us to accelerate innovation and increase focus on cloud-based offerings, with Fall ‘17 being a major step in doing so.

 

Fall '17 will significantly benefit customers running in the On-Demand environment with following updates:

 

The Emails module now uses the Sidecar interface. It has been redesigned to store copies of email messages sent from Sugar or archived via one of the various email archiving options. Users can view and work with email records much like they view and work with records in other Sidecar modules.

Users can configure multiple SMTP accounts to send email from Sugar.

Report charts are now enabled for drill-through, allowing users to click on a segment of a report's chart to view a list of records belonging to that segment.

Dashboards can now be shared with teams of users, pulled into their views by users, and pushed to teams of users by system admin users.

The following modules now use the Sidecar user interface:

  • Contracts
  • Contract Type
  • Currencies
  • Manufacturers
  • Shipping Providers
  • Tax Rates

The Rules Builder has been completely redesigned for usability with improvements that include row sorting via drag and drop, mass moving of rows, and mass deleting of rows.

This feature is only available in Enterprise and Ultimate Editions

      

Multiple team selection is now supported when filtering based on the Teams field in Sidecar modules.

 

This release also includes support for Elasticsearch 5.4, additional configuration options for configuring SSO using SAML, and fixes to issues in previous releases of Sugar.

Developers: Please review the Development Changes sections of the Ultimate, Enterprise, and Professional Release Notes to learn more about changes that could affect integrations and custom development.

 

Our Developer Advocacy team has reached out to customers and registered partners directly with information on developing on Fall '17. If you have any questions, please post them to the Developer Space in the community or email developers@sugarcrm.com.

      

 

Please review our release notes for the new versions using the following links and the Knowledge Base article, "What to Expect When Upgrading to 7.10," to learn more about the new features available, as well as the variety of fixes to address bugs identified in prior releases:

 

Customers hosted in our On-Demand environment will receive further communication regarding their automatic upgrades shortly. Please visit the Supported Platforms page for a complete list of supported browsers and other platform information. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

      

The Sugar Connector for Marketo 3.1.4 has been released!

 

This release addresses bugs identified in prior releases, includes support for PHP 7.1, and includes compatibility with the upcoming Sugar Fall '17 (7.10) release.

 

More information on the Sugar Connector for Marketo 3.1.4, including the release notes, supported platforms, user guide, and the installation guide can be found on the Installable Connectors page.

 

The Sugar Connector for Marketo 3.1.4 can be downloaded through SugarExchange.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

SugarCRM Mobile 6.0.1 is now available for download on iOS and Android devices.

 

This latest SugarCRM Mobile release fixes issues identified in prior releases, specifically an issue where dropdown fields dependent on a parent dropdown are incorrectly visible in SugarCRM Mobile when the dependency is not satisfied.

 

You can review more details about this update through the following release notes:

SugarCRM Mobile for Android Release Notes 6.0.1

SugarCRM Mobile for iOS Release Notes 6.0.1

 

SugarCRM Mobile 6.0.1 is compatible with Sugar 7.7 and above and supports iOS 11 and Android 8.0. For information about what is new in SugarCRM Mobile 6.0.0, please review SugarCRM Mobile 6.0.0 Released! in the community.

 

All existing installations of SugarCRM Mobile will be upgraded through the phone or tablet’s native upgrade functionality. Alternatively, upgrades can be performed by searching for “SugarCRM Mobile” in the application store for your device or using the following links:

Google Play Store

Apple App Store 

 

If you want to ensure you are up-to-date on all our latest releases, please click the 'Follow' button under the Releases space in the community!

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Rich Green

Hint Version 2 Released!

Posted by Rich Green Employee Oct 6, 2017

HINT logo

 

SugarCRM has released version 2 of Hint. Hint is a relationship intelligence service that scans the internet to provide detailed information about your contacts and leads. Data such as social media accounts, work information, and company details are visible for contacts and leads based on their email address. Users can also quickly import the enhanced data into the Sugar with a single click.

 

The 2.0.0 version of Hint includes the following enhancements:

  • The News section of the Hint panel displays recent news stories about the lead's or contact's company.
  • The Hint panel is now automatically available as a stand-alone dashboard on the Contacts and Leads record view. Customers upgrading from Hint 1.0.0 will need to delete the unused Hint dashlet from their affected dashboards.
  • Hint data is retrieved and copied to your new record when creating a contact or lead. Populate the email address followed by the Enter key to retrieve and import the enhanced data.
  • Hint now retrieves three additional fields to capture a company's SIC code, NAICS code, annual revenue, and fiscal year end.

 

This release also addresses issues identified in version 1 of Hint. More information on version 2 can be found on the SugarCRM Website and in the Hint 2.0.0 Release Notes.

 

Customers hosted On-Demand will have their version of Hint upgraded to version 2 automatically. Installation and usage documentation for Hint can be found at the following links:

Hint User Guide

Hint Installation Guide

 

Hint is supported for use on Sugar versions 7.8.x and above. Please review the Supported Platforms for Hint before installing. 

 

Hint can be purchased by contacting your Sugar sales representative. If your instance is hosted in Sugar's On-Demand environment, Hint will automatically be installed after purchase. If your instance is hosted elsewhere, an admin user must download the Hint package and install it to your instance. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.