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SugarCRM has released version 2.3.0 of the IBM Notes Plug-in.

 

This latest release includes the following new features and enhancements:

  • The plug-in's core functionality has been streamlined to focus on syncing events and contacts, archiving emails, and linking Notes documents with Sugar records.
  • The SugarCRM Actions menu has been redesigned for contextual relevance. For example, when reading your email in Notes, only options relevant to emails will be available in the Sugar actions menu.
  • Marking a Notes document for sync will now sync it with Sugar instantly instead of waiting for the next sync to occur.
  • Choosing to unmark a Notes document from sync will now prompt the user to decide if they want to delete the synced record from Sugar.
  • Linking a Notes document with a Sugar record is no longer a requirement when archiving an email or syncing a contact or event to Sugar.

 

Sugar Plug-in for IBM Notes 2.3.0 also addresses issues identified in prior releases of the IBM Notes Plug-in. More information on the new features and enhancements as well as the fixed bugs can be found in the IBM Notes Plug-in 2.3.0 Release Notes.

 

Installation, upgrade, and usage documentation for this release can be found at the following links:

IBM Notes Plug-in User Guide 2.x 

IBM Notes Plug-in Installation Guide 2.x

 

Users can either download the plug-in from the Download Manager with an appropriate download key or by going to their user profile in the application and selecting the 'Downloads' tab. Please review the Supported Platforms for the Outlook Plug-in before installing.

 

If you want to ensure you are up-to-date on all latest releases, please click the ‘Follow’ button under the Releases space in the community.

Rich Green

Mobile SDK 6.2.0 is Live

Posted by Rich Green Employee Jul 27, 2018

SugarCRM Mobile SDK version 6.2.0.467-1.4.1-2 is now available for Sugar Mobile developers.

 

Using the SugarCRM Mobile SDK, mobile developers can customize the SugarCRM Mobile app and distribute their custom apps through the Apple App Store or Google Play store or, for increased security and ease of distribution, through a private app store.

 

This release includes the ability to use the ES2017 JS standard while developing using Mobile SDK and addresses issues found in previous versions of SugarCRM Mobile. More information on this release of the SDK can be found in the Mobile SDK Release Notes 6.2.0.467-1.4.1-2

 

Installation and usage documentation for this can be found on the Mobile SDK page in the Support portal and at the following links:

 

This latest Mobile SDK release is compatible with SugarCRM Mobile 6.2.0 and is available for SugarCRM customers or SugarCRM OEM Partners (for use and distribution with their authorized OEM solution) running Enterprise or Ultimate editions of Sugar 7.9 or higher. Please review the Mobile Supported Platforms before customizing the SDK. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community. 

 

SugarCRM Logo

SugarCRM Mobile 6.2.0 is now available for download on iOS and Android devices.

 

This latest SugarCRM Mobile release now allows users to create and modify Quotes, including the ability to build quoted line items. This functionality is supported for users connected to instances running Sugar Spring '18 (8.0) or higher. Users connected to prior releases of Sugar will still be able to leverage SugarCRM Mobile as expected, minus the quotes functionality. This release also includes fixes for issues identified in prior releases of SugarCRM Mobile. 

 

You can review more details about this update through the following release notes:

SugarCRM Mobile for Android Release Notes 6.2.0

SugarCRM Mobile for iOS Release Notes 6.2.0

 

SugarCRM Mobile 6.2.0 is compatible with Sugar 7.9 and above. Please review the Mobile Supported Platforms page for more information about device compatibility. 

 

All existing installations of SugarCRM Mobile will be upgraded through the phone or tablet’s native upgrade functionality. Alternatively, upgrades can be performed by searching for “SugarCRM Mobile” in the application store for your device or using the following links:

Google Play Store

Apple App Store 

 

If you want to ensure you are up-to-date on all our latest releases, please click the 'Follow' button under the Releases space in the community!

 

Sugar 8.0.1 is now available for all customers using Sugar's on-premise product. Sugar 8.0.1 includes updates to the Data Privacy enhancements added in the Sugar 8 release.

 

activity stream field erasure

With this release, erasing personal information via the Data Privacy module now removes erased values from activity stream posts and replaces them with ‘Value Erased’. For more detail on SugarCRM's data privacy initiatives, please visit Data Privacy & Sugar space in the community. 


Please review the 8.0.1 release notes using the following links to learn more about the new features available, as well as the variety of fixes to address bugs identified in prior releases:

 

Customers hosting Sugar on their own servers can review the following installation and upgrade instructions:

 

Please review the 8.0.x Supported Platforms prior to installing or upgrading to 8.0.1.

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

SugarCRM Logoblank_placeholder

SugarCRM is pleased to announce that version 4.7.2 of the Customer Journey Plug-in is now available.

 

This latest release includes support for Summer '18 (8.1) release and fixes critical issues identified in prior releases of the Customer Journey Plug-in. More information on the new features and enhancements as well as the fixed bugs can be found in the Customer Journey Plug-in 4.7.2 Release Notes.

 

More information on the Customer Journey Plug-in 4.7.2 release, including the user guideadmin guideinstallation guide, and the supported platforms can be found on the Installable Connectors page.

 

Customer Journey Plug-in 4.7.2 can be downloaded through SugarExchange.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

SugarCRM has released version 2.6.0 of the Sugar Plug-in for Microsoft Outlook.

 

This latest release includes the following new features and enhancements:

  • Users have the option to decide if the plug-in should automatically create an account when the company name of a synced Outlook contact does not already exist in Sugar.
  • Users can now decide between adding all of an email's Outlook categories to Sugar as tags or only syncing the Sugar category as a tag on the email record.
  • All archiving and email attachment options have been moved to new "Mail" tab in the configuration window.
  • Data privacy enhancements: If a data erasure in Sugar includes the Last Name and Email Address fields, the plug-in will now apply a "Data Privacy" category to the Outlook contact record in addition to permanently disabling the sync for the corresponding Outlook contact. 
  • Debug logging capability has been added to the installation package.
  • Many records may now be related at once via the "Relate" button when creating a new Sugar record (e.g., a new contact) from Outlook.
  • Users may now optionally select the email record's teams when archiving an email from Outlook.

 

Sugar Plug-in for Microsoft Outlook 2.6.0 also addresses issues identified in prior releases of the Outlook Plug-in. More information on the new features and enhancements as well as the fixed bugs can be found in the MS Outlook Plug-in Release Notes 2.6.0.

 

Installation, upgrade, and usage documentation for this release can be found at the following links:

MS Outlook Plug-in User Guide 2.x

MS Outlook Plug-in Installation Guide 2.x

 

Users can either download the plug-in from the Download Manager with an appropriate download key or by going to their user profile in the application and selecting the 'Downloads' tab. Please review the Supported Platforms for the Outlook Plug-in before installing.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

Rich Green

Summer '18 (8.1) is Live

Posted by Rich Green Employee Jul 10, 2018

Sugar Summer '18 is now live and available for all customers hosted in the Sugar cloud environment. Summer '18 is the next step in our core Sugar quarterly feature delivery model, providing accelerated delivery of new innovations for cloud customers, as well as heightened levels of predictability for Sugar updates. 

 

Summer '18 will significantly benefit customers running in the Sugar cloud environment. In the following video, SugarCRM Chief Marketing Officer and Co-Founder, Clint Oram highlights the themes (Collaboration, User Experience, and Data Privacy) and enhancements of this release. More details on all of the exciting Summer '18 updates are explained further after the video.

SugarCRM Summer '18 Release Highlights - YouTube 

Collaboration

 

Out-of-the-Box Reports

  • Summer '18 now includes 110 out-of-the-box reports.

  • 60 of these new reports come with charts that you can bring into your dashboards to give everyone on your team an at-a-glance view of the most important business metrics.

New Reports

 

Reports Distribution

  • The new Scheduled Reports module allows users to schedule emailed reports for themselves and other users.

scheduled reports

 

New Login Page

  • The Sugar login screen has been updated to give users a more collaborative experience. Sugar users can now keep an eye out for important information like product and company updates, useful resources, and more from SugarCRM whenever they log into Sugar.
  • Instances with customized login screens will have this option disabled automatically when upgraded to Summer '18 and this option can be managed by Sugar admins.
new login page

User Experience

 

Emoji Support

  • The Emails module can now display emojis used in outbound or inbound message content when the messages are logged in Sugar from an external mail application.
  • Users can now use emojis in Sugar text fields.
email with emojis

 

Advanced Workflow

  • Import and Export Process Definitions, Business Rules, and Email Templates
    • Email templates and process business rules will automatically export as part of their related process definition's .bpm file, streamlining the import process and making it easier to design, execute, iterate, and perfect Workflows in development and staging environments before implementing in production.

 

  • Start Event Support for "All" or "Any" Related Records
    • When more than one related record may be affected by a process definition's Start event, the administrator can specify if the criteria must be true for all related records or just one or more of the related records, allowing actions to be triggered based on what happens across multiple records. 
many to many advanced workflow

 

  • Activity Elements in Event Based Processes
    • Human activity elements can now be incorporated into event based processes allowing event-based gateways to detect whether a form activity has been completed before a condition has been met or within a set period of time.

These Advanced Workflow features are only available in Enterprise and Ultimate Edition

activity elements in advanced workflow

Data Privacy

For more detail on SugarCRM's data privacy initiatives, please visit Data Privacy & Sugar space in the community

 

Opt-In Link

  • Users can now generate a unique link to send to customers which, when clicked, will mark opted-out email addresses as opted-in, ensuring your customers are giving clear and explicit consent to future communications. This feature can be used to enable double opt-in capabilities.
double opt in

Activity Streams Field Erasure

  • Erasing personal information via the Data Privacy module now removes erased values from activity stream posts and is now replaced with ‘Value Erased’.
activity stream field erasure

This release also includes additional fixes to issues in previous releases of Sugar, detailed in the Ultimate, Enterprise, and Professional Release Notes.

Developers: The following resources have been made available to assist developers with the changes associated in this release:

Please review our release notes using the following links and the Knowledge Base article, "What to Expect When Upgrading to 8.1," to learn more about the new features available, as well as the variety of fixes to address bugs identified in prior releases:

 

Customers hosted in the Sugar cloud environment will receive further communication regarding their automatic upgrades shortly per the Sugar Cloud Policy Guide - Upgrade Policy. Additional information about best practices for upgrades in the Sugar cloud environment can be found in Webinar: Sugar Cloud Upgrade Best Practices [Recording]. Please visit the Supported Platforms page for a complete list of supported browsers and other platform information.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

The Sugar Connector for Marketo 3.1.7 is now available.

 

This release includes compatibility updates for the upcoming Summer '18 release.

 

More information on the Sugar Connector for Marketo 3.1.7, including the release notes, supported platforms, user guide, and the installation guide can be found on the Installable Connectors page.

 

The Sugar Connector for Marketo 3.1.7 can be downloaded through SugarExchange.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

Rich Green

Hint Version 4.1 is Live

Posted by Rich Green Employee Jun 29, 2018

HINT logo

 

SugarCRM has released version 4.1 of Hint. Hint is a Relationship Intelligence service that scans the internet to provide detailed information about business contacts and companies. Data such as social media accounts, work information, company details and news are visible for Hint users based on only a name and email information. Users can also quickly import the enhanced data into the Sugar with a single click.

hint_screenshot

 

The 4.1 version of Hint fixes issues identified in prior releases and includes compatibility with the upcoming Summer '18 release. More information about these changes can be found in the Hint 4.1.0 Release Notes.

 

Customers hosted in the Sugar cloud will have their version of Hint upgraded to version 4.1 automatically. As of this release, customers hosting their instance of Sugar on premise are no longer required to uninstall previous Hint packages as a part of the upgrade process. Installation and usage documentation for Hint can be found at the following links:

Hint User Guide

Hint Installation Guide

 

Hint is supported for use on Sugar versions 7.9.x and above. Please review the Supported Platforms for Hint before installing. Hint can be purchased by contacting your Sugar sales representative. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community. 

SugarCRM Mobile SDK version 6.1.2.459-1.4.1-2 is now available for mobile developers.

 

Using the SugarCRM Mobile SDK, mobile developers can customize the SugarCRM Mobile app and distribute their custom apps through the Apple App Store or Google Play store or, for increased security and ease of distribution, through a private app store.

 

This release fixes an issue identified after the release of Mobile SDK 6.1.2.459-1.4.0-2 which would cause Android builds to fail. More information on this release of the SDK can be found in the Mobile SDK Release Notes 6.1.2.459-1.4.1-2

 

Installation and usage documentation for this can be found on the Mobile SDK page in the Support portal and at the following links:

 

The Mobile SDK is corresponds to SugarCRM Mobile 6.1.2 and is available for SugarCRM customers or SugarCRM OEM Partners (for use and distribution with their authorized OEM solution) running Enterprise or Ultimate editions of Sugar 7.9 or higher. Please review the Mobile Supported Platforms before customizing the SDK. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community. 

 

SugarCRM Logo

SugarCRM is pleased to announce that version 4.7.1 of the Customer Journey Plug-in is now available.

 

This latest release fixes critical issues identified in the Customer Journey Plug-in 4.7.0 release. More information on the new features and enhancements as well as the fixed bugs can be found in the Customer Journey Plug-in 4.7.1 Release Notes.

 

More information on the Customer Journey Plug-in 4.7.1 release, including the user guideadmin guideinstallation guide, and the supported platforms can be found on the Installable Connectors page.

 

Customer Journey Plug-in 4.7.1 can be downloaded through SugarExchange.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

Rich Green

Mobile SDK 6.1.2 is Live

Posted by Rich Green Employee May 18, 2018

SugarCRM Mobile SDK version 6.1.2.459-1.4.0-2 is now available for mobile developers.

 

Using the SugarCRM Mobile SDK, mobile developers can customize the SugarCRM Mobile app and distribute their custom apps through the Apple App Store or Google Play store or, for increased security and ease of distribution, through a private app store.

 

This release includes support for data privacy practices included in Sugar Spring '18 (8.0) and addresses issues found in previous versions of SugarCRM Mobile. More information on this release of the SDK can be found in the Mobile SDK Release Notes 6.1.2.459-1.4.0-2

 

Installation and usage documentation for this can be found on the Mobile SDK page in the Support portal and at the following links:

 

The Mobile SDK is corresponds to SugarCRM Mobile 6.1.2 and is available for SugarCRM customers or SugarCRM OEM Partners (for use and distribution with their authorized OEM solution) running Enterprise or Ultimate editions of Sugar 7.9 or higher. Please review the Mobile Supported Platforms before customizing the SDK. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community. 

 

SugarCRM Logo

SugarCRM is pleased to announce that version 4.7 of the Customer Journey Plug-in is now available!

 

This latest release includes support for the Sugar Spring '18 and Sugar 8 Releases

 

Customer Journey Plug-in 4.7 also addresses bugs identified in prior releases. More information on the new features and enhancements as well as the fixed bugs can be found in the Customer Journey Plug-in 4.7 Release Notes.

 

More information on the Customer Journey Plug-in 4.7, including the user guideadmin guideinstallation guide, and the supported platforms can be found on the Installable Connectors page.

 

Customer Journey Plug-in 4.7 can be downloaded through SugarExchange.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

SugarCRM Mobile 6.1.2 is now available for download on iOS and Android devices.

 

This latest SugarCRM Mobile release includes updates for the data privacy practices introduced in the Sugar Spring '18 (8.0) release, as well as fixes for issues identified in prior releases of SugarCRM Mobile. 

 

You can review more details about this update through the following release notes:

SugarCRM Mobile for Android Release Notes 6.1.2

SugarCRM Mobile for iOS Release Notes 6.1.2

 

SugarCRM Mobile 6.1.2 is compatible with Sugar 7.9 and above. Please review the Mobile Supported Platforms page for more information about device compatibility. 

 

All existing installations of SugarCRM Mobile will be upgraded through the phone or tablet’s native upgrade functionality. Alternatively, upgrades can be performed by searching for “SugarCRM Mobile” in the application store for your device or using the following links:

Google Play Store

Apple App Store 

 

If you want to ensure you are up-to-date on all our latest releases, please click the 'Follow' button under the Releases space in the community!

HINT logo

 

SugarCRM has released version 4.0.1 of Hint. Hint is a Relationship Intelligence service that scans the internet to provide detailed information about business contacts and companies. Data such as social media accounts, work information, and company details are visible for Hint users based on only names and email information. Users can also quickly import the enhanced data into the Sugar with a single click.

hint_screenshot

 

Hint 4.0.1 address issues identified in prior releases. More information about this release, including details of fixes to can be found in the Hint 4.0.1 Release Notes. To ensure that installed fixes take effect after upgrading your Hint installation, all users should clear their browser cache and then log out and back into Sugar. A Quick Repair and Rebuild often resolves issues if other integrations are affected by the installation or upgrade of Hint. 

 

Customers hosted in the Sugar cloud will have their version of Hint upgraded to version 4.0.1 automatically. Installation and usage documentation for Hint can be found at the following links:

Hint User Guide

Hint Installation Guide

 

Hint is supported for use on Sugar versions 7.9.x and above. Please review the Supported Platforms for Hint before installing. 

 

Hint can be purchased by contacting your Sugar sales representative. If your instance is hosted in Sugar's cloud environment, Hint will automatically be installed after purchase. If your instance is hosted elsewhere, an admin user must download the Hint package and install it to your instance. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.