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SugarCRM Mobile 5.2.0 is now available for download on iOS and Android devices.

 

This latest SugarCRM Mobile release adds the ability to import image or file attachments (e.g. .doc, .pdf, .xls, .jpg) from emails to the Notes module, as well as fixes for a number of issues identified in prior releases. You can review more details about this update through the following release notes:

SugarCRM Mobile for Android Release Notes 5.2.0

SugarCRM Mobile for iOS Release Notes 5.2.0

 

SugarCRM Mobile 5.2.0 is compatible with Sugar 7.7 and above. For information about what is new in SugarCRM Mobile 5.0.0, please review SugarCRM Mobile 5.0.0 Released! in the community.

 

All existing installations of SugarCRM Mobile will be upgraded through the phone or tablet’s native upgrade functionality. Alternatively, upgrades can be performed by searching for “SugarCRM Mobile” in the application store for your device or using the following links:

Google Play Store

Apple App Store 

 

If you want to ensure you are up-to-date on all our latest releases, please click the 'Follow' button under the Releases space in the community!

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Rich Green

Version 7.9.1.0 Released!

Posted by Rich Green Employee Jul 28, 2017

SugarCRM has released version 7.9.1.0 for all commercial editions. The 7.9.1.0 release is available for download to On-Site customers and is being automatically applied to On-Demand instances running an earlier version of Sugar.

 

This latest release includes support for PHP 7.1. Technical details regarding PHP 7.1 can be found here. This release also addresses issues identified in prior releases of Sugar. More information on the updates in this release can be found in the following release notes:

 

Customers hosting Sugar on their own servers can review the following installation and upgrade instructions:

 

Please review the 7.9 Supported Platforms prior to installing or upgrading to 7.9.1.0.   

 

For information about what is new in 7.9, please review Version 7.9 Released! in the community.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.   

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Sugar has released version 2.1.7 of the IBM Notes Plug-in.

 

This latest release addresses issues identified in prior releases of the IBM Notes Plug-in. Information on fixed bugs can be found in the IBM Notes Plug-in 2.1.7 release notes.

 

More information on Sugar Plug-in for IBM Notes 2.1.7, including supported platforms, user guide, and the installation guide can be found on the Plug-ins documentation page.

 

Users on 7.x versions of Sugar can either download the plug-in from our Download Manager with an appropriate download key or by going to their user profile in the application and selecting the 'Downloads' tab.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

Rich Green

Version 7.9.0.1 Released!

Posted by Rich Green Employee Jun 28, 2017

We have officially released version 7.9.0.1 for all commercial editions. SugarCRM recently detected security vulnerabilities that have since been investigated and addressed in this release. As always, we take data security and the protection of your private information very seriously at SugarCRM. We have taken action to minimize potential risks.

 

For more information regarding the specific advisories, please refer to the following Security Advisory announcements:

 

Following our investigations, we have no reason to believe that the vulnerabilities were exploited. However, we recommend that you take the immediate steps below to ensure that your data stays protected:

 

On-Demand Customers

If you are hosted in Sugar On-Demand, no action is required as these vulnerabilities and bugs have been patched in our On-Demand environment. If you have additional questions related to how your instance has been affected, please open a case with our support team.

 

On-Site Customers

If you host your instance On-Site (in any environment outside of our Sugar On-Demand environment), please carefully review the following instructions and take the actions outlined below at the earliest opportunity. Failure to take these actions could leave you exposed to malicious attacks:

 

Version 7.9.x

Please visit our Download Manager to download the latest patch for your release, 7.9.0.1, which address these vulnerabilities. Our Installation and Upgrade Guide contains the appropriate guidance to apply these patches to your instance.

 

 

If upgrading now is not an option, please open a case with our support team to request a hotfix for the security vulnerabilities. We will then supply a module loadable package that can be applied to your current version and edition of Sugar. Support tickets can be opened via our portal or by emailing support@sugarcrm.com. If you are not familiar with the support process, please review our knowledge base article on Working With Sugar Support.

 

Release Notes

The release notes for 7.9.0.1 can be found at the following links:

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

We have officially released versions 6.5.26 for all editions and 7.7.2.2 and 7.8.2.1 for all commercial editions. SugarCRM recently detected security vulnerabilities that have since been investigated and addressed in these releases. As always, we take data security and the protection of your private information very seriously at SugarCRM. We have taken action to minimize potential risks.

 

For more information regarding the specific advisories, please refer to the following Security Advisory announcements:

 

Following our investigations, we have no reason to believe that the vulnerabilities were exploited. However, we recommend that you take the immediate steps below to ensure that your data stays protected:

 

On-Demand Customers

If you are hosted in Sugar On-Demand, no action is required as these vulnerabilities and bugs have been patched in our On-Demand environment. If you have additional questions related to how your instance has been affected, please open a case with our support team.

 

On-Site Customers

If you host your instance On-Site (in any environment outside of our Sugar On-Demand environment), please carefully review the following instructions and take the actions outlined below at the earliest opportunity. Failure to take these actions could leave you exposed to malicious attacks:

 

Version 7.8.x

Please visit our Download Manager to download the latest patch for your release, 7.8.2.1, which address these vulnerabilities. Our Installation and Upgrade Guide contains the appropriate guidance to apply these patches to your instance.

 

Version 7.7.x

Please visit our Download Manager to download the latest patch for your release, 7.7.2.2, which address these vulnerabilities. Our Installation and Upgrade Guide contains the appropriate guidance to apply these patches to your instance.

 

Version 6.5.x

Please visit our Download Manager to download the latest patch for your release, 6.5.26, which addresses these vulnerabilities. Community Edition patches are available through SourceForge. Our Installation and Upgrade Guide contains the appropriate guidance to apply this patch to your instance.

 

 

If upgrading now is not an option, and you are running a commercial version of Sugar, please open a case with our support team to request a hotfix for the security vulnerabilities. We will then supply a module loadable package that can be applied to your current version and edition of Sugar. Please note that we will only supply hotfixes for supported versions. Support tickets can be opened via our portal or by emailing support@sugarcrm.com. If you are not familiar with the support process, please review our knowledge base article on Working With Sugar Support.

 

Release Notes

The release notes for 6.5.26 can be found at the following links:

 

The release notes for 7.7.2.2 can be found at the following links:

 

The release notes for 7.8.2.1 can be found at the following links:

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

SugarCRM is pleased to announce that version 4.5.0 of the Customer Journey Plug-in is now available!

 

This latest release includes the following new features and enhancements:

  • Several journey-specific options such as "Is Customer Journey Meeting" have been added to the list view filters for Sugar's stock Calls, Meetings, and Tasks modules
  • Tasks, calls, and meetings can now be added as sub-activities under the primary activities in Customer Journeys and Customer Journey templates
  • The due date is directly displayed on each open activity in a journey as a color-coded tag
  • The "Blocked By" field is now a multiselect so that activities may be made dependent on one or more blocker activities
  • The Customer Journey modules will be enabled by default in the mobile app

 

Customer Journey Plug-in 4.5.0 also addresses bugs identified in prior releases. More information on the new features and enhancements as well as the fixed bugs can be found in the Customer Journey Plug-in 4.5.0 Release Notes.

 

More information on the Customer Journey Plug-in 4.5.0, including the user guide, admin guide, installation guide, and the supported platforms can be found on the Installable Connectors page.

 

Customer Journey Plug-in 4.5.0 can be downloaded through SugarExchange.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

Rich Green

Hint 1.0.0 Released!

Posted by Rich Green Employee Jun 27, 2017

HINT logo

 

SugarCRM is excited to announce the release of Hint!

 

Hint is a relationship intelligence service that brings external information about your contacts and leads into Sugar. Data such as social media accounts, work information, and company details are visible for contacts and leads based on their email address. Users can also quickly import the enhanced data into the Sugar with a single click.

 

The 1.0.0 version of Hint includes the following features:

  • The Hint panel displays external information for Sugar contacts and leads. The panel is available via the Hint dashlet on Contact and Lead record views as well as via the Preview button on Contacts and Leads list views and subpanels.
  • Users can import Hint data to contacts or leads by downloading individual fields or all enhanced data in a single click.
  • When accessing Hint via the Preview button from Contacts and Leads list views or subpanels, an Activity History section lists recent calls, meetings, and emails related to the individual.

 

More information on Hint 1.0.0 can be found on the SugarCRM Website and in the Hint 1.0.0 Release Notes.

 

Installation and usage documentation for this Hint can be found at the following links:

Hint User Guide

Hint Installation Guide

 

Hint is supported for use on Sugar versions 7.8.x and above. Please review the Supported Platforms for Hint before installing. 

 

Hint can be purchased by contacting your Sugar sales representative. If your instance is hosted in Sugar's On-Demand environment, Hint will automatically be installed. If your instance is hosted elsewhere, an admin user must download the Hint package and install it to your instance. 

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community. 

SugarCRM has released version 2.4.0 of the Sugar Plug-in for Microsoft Outlook.

 

This latest release includes the following new features and enhancements:

  • The side panel has received a variety of updates, including: 
    • Key information for synced records is now displayed in Contacts, Calendar, and Tasks views 
    • Lead records can now be created via the Mail view side panel
    • Users can now relate new records to the current record for specific subpanels using the "+" (plus) icon
    • The Emails subpanel is now available to display related emails
    • Users can now load additional related records or close the subpanel back to the default view using the Up and Down arrows in the subpanel
  • Users can now relate Outlook contacts, calls, meetings, and tasks to Sugar records via the "Mark to Sync and Relate" and "Save, Mark to Sync and Relate" options
  • Duplicate checking is performed across all modules where new Sugar records can be created via Outlook
  • Users now have the option to search and select an existing account record when creating leads in Outlook
  • The "Lookup Sugar Address" option now allows users to search and select Sugar contacts and leads as invitees to calls or meetings
  • The Sugar category in Outlook syncs to the Sugar record's Tags field on the initial sync from Outlook to Sugar
  • Additional time frames (1, 2, 3, and 5 minutes) have been added to the "Automatically sync every" option
  • Users can now specify the logging level (e.g. Fatal, Error) to be captured in the log as well as select the log writer type (e.g. File, Windows event log)
  • The Outlook plug-in can now connect to Sugar by uploading your own SSL certificate 
  • Users now have an option to have modules which are hidden in Sugar be displayed in the Outlook plug-in

 

Sugar Plug-in for Microsoft Outlook 2.4.0 also addresses bugs identified in prior releases of the Outlook Plug-in. More information on the new features and enhancements as well as the fixed bugs can be found in the MS Outlook Plug-in Release Notes 2.4.0.

 

Installation, upgrade, and usage documentation for this release can be found at the following links:

MS Outlook Plug-in User Guide 2.x

MS Outlook Plug-in Installation Guide 2.x

 

Users on 7.x.x versions of Sugar can either download the plug-in from our Download Manager with an appropriate download key or by going to their user profile in the application and selecting the 'Downloads' tab. Please review the Supported Platforms for the Outlook Plug-in before installing.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community. 

SugarCRM Mobile 5.1.1 is now live.

 

This latest SugarCRM Mobile release addresses an issue in which TextArea fields are improperly allowed to be inline edited from a module's detail view, as well as a number of cases identified in prior releases. You can review more details about this update through the following release notes:

SugarCRM Mobile for Android Release Notes 5.1.1

SugarCRM Mobile for iOS Release Notes 5.1.1

 

SugarCRM Mobile 5.1.1 is compatible with Sugar 7.7 and above. For information about what is new in SugarCRM Mobile 5.0.0, please review SugarCRM Mobile 5.0.0 Released! in the community.

 

All existing installations of SugarCRM Mobile will be upgraded through the phone or tablet’s native upgrade functionality. Alternatively, upgrades can be performed by searching for “SugarCRM Mobile” in the application store for your device or using the following links:

Google Play Store

Apple App Store 

 

If you want to ensure you are up-to-date on all our latest releases, please click the 'Follow' button under the Releases space in the community!

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Sugar has released version 2.1.6 of the IBM Notes Plug-in.

 

This latest release includes updates to improve handling of recurring meetings, an option to "Unsync and Delete" meeting records, and addresses issues identified in prior releases of the IBM Notes Plug-in. Information on fixed bugs can be found in the IBM Notes Plug-in 2.1.6 release notes.

 

More information on Sugar Plug-in for IBM Notes 2.1.6, including supported platforms, user guide, and the installation guide can be found on the Plug-ins documentation page.

 

Users on 7.x versions of Sugar can either download the plug-in from our Download Manager with an appropriate download key or by going to their user profile in the application and selecting the 'Downloads' tab.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

We have officially released SugarCRM Mobile 5.1.0!

 

Account view SugarCRM Mobile

This latest release addresses bugs identified in prior releases and includes the following new features and enhancements:

  • Users now have the option to create new records when editing relate-type fields (e.g. Accounts Name).
  • All file types (e.g. .jpg, .gif, .doc, video) can now be downloaded and viewed within the mobile app, and shared (e.g. email, text message) using the available options in your device's share menu.


You can review more details about this update through the following release notes:

SugarCRM Mobile for Android Release Notes 5.1.0

SugarCRM Mobile for iOS Release Notes 5.1.0

 

SugarCRM Mobile 5.1.0 is compatible with Sugar 7.7 and above. For information about what is new in SugarCRM Mobile 5.0.0, please review SugarCRM Mobile 5.0.0 Released! in the community.

 

All existing installations of SugarCRM Mobile will be upgraded through the phone or tablet’s native upgrade functionality. Alternatively, upgrades can be performed by searching for “SugarCRM Mobile” in the application store for your device or using the following links:

Google Play Store

Apple App Store 

 

If you want to ensure you are up-to-date on all our latest releases, please click the 'Follow' button under the Releases space in the community!

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We are pleased to announce that version 4.4.1 of the Customer Journey Plug-in is now available!

 

This release addresses bugs identified in prior releases and improved functionality. Some highlights include:

  • Adding support for Sugar 7.9, in addition to existing support for 7.7.x and 7.8.x
  • Adding support for SQLServer, in addition to existing support for MySQL
  • Guest relationships for calls and meetings, automatically adding the assigned user and related lead as guests to call and meeting activity
  • Administrators can configure activities to send email invitations to call and meeting guests from the activity template
  • Reporting improvements to include the "Progress" and "Time of Day" fields
  • A sample internal business-process template that demonstrates a procedural use case for sending newsletters

 

More information on the Customer Journey Plug-in 4.4.1, including the release notes, supported platforms, user guide, admin guide, and the installation guide can be found on the Installable Connectors page.

 

Customer Journey Plug-in 4.4.1 can be downloaded through SugarExchange.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

We have officially released the Sugar Connector for Marketo 3.1.3!

 

This release addresses bugs identified in prior releases and includes support for Sugar 7.9 and code changes to prepare for the upcoming Marketo API Changes.

 

More information on the Sugar Connector for Marketo 3.1.3, including the release notes, supported platforms, user guide, and the installation guide can be found on the Installable Connectors page.

 

The Sugar Connector for Marketo 3.1.3 can be downloaded through SugarExchange.

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

Rich Green

Version 7.9 Released!

Posted by Rich Green Employee May 15, 2017

We are pleased to announce that version 7.9 is now available for all commercial editions!

 

This release will significantly benefit customers running all commercial editions with following updates:

 

The Quotes module now uses the Sidecar user interface and includes:

  • Drag-and-drop line reordering, allowing users to easily arrange comments and quoted line items on the quote worksheet.
  • The ability to perform mass actions on multiple line items and comments to add them to a new group or remove them via mass delete.
  • The ability to search the product catalog by category and type in addition to name.
  • Optional groups, making groups no longer required for quoted line items and providing the ability to add line items and comments outside of a group.
  • The ability to save Quote PDFs from the related account or opportunity's Quotes subpanel as well as from the quote's record view.
  • Smarter relate fields, hiding inactive tax rates and inactive shipping providers from their respective fields on the quote record.
  • Sugar Logic, adding calculated fields in the quotes module.

Quotes Sidecar

The Reports list view now uses the Sidecar user interface

  • The "Description" and "Tags" fields are also now available and can be accessed via the list view
Reports Sidecar

Global Search has been updated to include support for the following operators:

  • "AND"
  • "OR"
  • "NOT"

The Help link in Sugar's footer now opens the help pane which provides a brief introduction to the current Sidecar module as well as various learning resource links (e.g. Documentation & Support) and the Sugar 7 tour link.

  • The "Support" and "Tour" links in Sugar's footer have been moved to the help pane.

 

This release also includes the following updates to Advanced Workflow for customers running our Enterprise and Ultimate Editions:

  • Built-in validation for date calculations.
  • Criteria can now be re-arranged or inserted in Advanced Workflow evaluation windows.
  • New text field comparators have been added ("contains", "starts with", and "ends with")
  • Start events can now be triggered by a field changing or a field changing to or from a specified value.
  • Created-by and modified-by users are now available for Change Field and Add Related Record actions.
  • Advanced Workflow modules have more descriptive labels and flexible options for editing criteria in process definitions.

Developers: Please review the Development Changes sections of the Ultimate, Enterprise, and Professional Release Notes to learn more about changes that could affect integrations and custom development, including the Prepared Statements, PHP 7 Compatibility, and Library Updates.

 

Please review our release notes for the new versions using the following links to learn more about the new features available, as well as the variety of fixes to address bugs identified in prior releases:

 

7.9 will support upgrades from 7.8.0.0, 7.8.0.1, 7.8.1.0, 7.8.2.0 on all supported platforms. Customers hosted in our On-Demand environment will receive further communication regarding their automatic upgrades shortly. Customers hosting their Sugar instance on their own servers can review the installation and upgrade instructions for these releases, found at the following links:


Sugar 7.9 is compatible and supported for new installations and upgrades for customers running a MySQL, DB2, Oracle, or MSSQL stack. Please visit the Supported Platforms page for a complete list of supported configurations. Changes to supported platforms include:

  • Added support for MySQL 5.7 New
  • Updated versions of Firefox and Chrome Updated
  • Removed support for ElasticSearch 1.4.4 Updated
  • Removed support for Apache 2.2 Updated
  • Removed support for IIS 8.0 Updated
  • Removed support for Windows Server 2012 Updated
  • Removed support for Oracle 11g R2 Updated
  • Removed support for Safari 9 Updated

 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Releases space in the community.

We have officially released version 1.3 of the SugarCRM Mobile Application Configuration Service, or MACS!

 

This latest release addresses bugs identified in prior releases and provides support for SugarCRM Mobile 5.0.x.

 

You can review more details about MACS and this update through the following links:

 

The Mobile Application Configuration Service can be accessed by eligible customers and partners through the Mobile Tools Portal or the Download Manager by selecting "Mobile Tools" from the dropdown. 

 

The Mobile Application Configuration Service and SugarCRM Mobile 5.0 are compatible with Sugar 7.7 and above.

 

If you want to ensure you are up-to-date on all our latest releases, please click the 'Follow' button under the Releases space in the community!