Disruption Series: AddOptify

Blog Post created by mweitzel Employee on Mar 10, 2017

Today's customer is more savvy than ever before. With almost unlimited information about you--and your competition--at their fingertips, it is paramount to deliver an extraordinary customer experience. To do this, you need to understand and map out the customer journey--then you need to operationalize it. In this latest post in our Disruption series, Martin Schneider sits down with Kristian af Sandeberg to discuss the Customer Journey Plugin and how visualizing and operationalizing the customer journey will increase adoption of Sugar and drive more business.

Have your own story of disruption? Reach out to Mark Weitzel or Donna Ewart to learn how to be featured on our blog.