When we talk about business today we find that many companies would like to be better organized, to make better use of their time and that people need more collaborative approach. A common problem that many companies experience is not knowing who is in charge for specific pieces of a project or when a particular project needs to be completed. All these things affect business quality and service that you provide.
Project Manager is a solution for SugarCRM that Eontek came up with after extensive research of these different challenges which number of companies faces today. For some time now, we wanted to find out what are some of the problems that companies didn’t managed to resolve and it began to affect the quality of their business. Let’s examine following example. You have accepted a project to work on with your client but the deadline for when the project needs to be finished has already been set.
Next thing that usually happens is find out that people you have planned to work on this engagement with your client are still busy finishing up an earlier project they have been working on. There can be multiple reasons for this but most of time they will be waiting for someone else to complete his job so they can finish theirs.
Very quickly things get out of hand, you don’t know who is doing what and why. All of this usually leads to pushing back or calling of the project with your client, just because you didn’t have right information available when making commitments. Your client now becomes very disappointed with you and your unprofessional behavior. Do you have that luxury to have your clients leave your business?
An effective project management tool can help you resolve all these issues that we talked about and keep your clients happy. Best thing is we built our solution to work completely in SugarCRM which means you don’t need to leave your existing working environment to get things done. With Project Manager you can:
- Identify tasks that are lingering around and not being done
- Look at your ongoing projects with greater insight
- Achieve better performance and team flexibility
If you recognize our Project Manager as solution for your problems, feel free to contact us to learn more.