Alex Nassi

Portal authentication changes - December 15th, 2018

Blog Post created by Alex Nassi Employee on Dec 11, 2018

On December 15th, 2018, SugarCRM will be implementing changes to our public-facing portal to improve security and better protect our users. As a result of these improvements, the option to log in to SugarCRM portals will be removed and all users will be required to use their registered email address to authenticate. 

This change should be transparent for most users, but if you encounter any issues logging in to the community or other portals as a result of this change, please email for assistance.