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Craig Charlton
Today we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX). Many of you are already seeing benefits and offering additional value. We are deeply… (Show more)
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Alex Nassi
Click to view contentSugar Connect Integrates Critical CX Activities with Microsoft Office 365 and Google G Suite   SugarCRM Inc.®, a company that helps organizations deliver exceptional customer experiences, today announced Sugar Connect, its latest product innovation designed to improve end-user adoption of CX solutions through simplification, integration and the… (Show more)
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Alex Nassi
Click to view contentCutting-Edge Technology Acquired via Corvana Gives Customers Early, Actionable Insights and Trend Analysis   SugarCRM Inc.®, a company that helps organizations deliver exceptional customer experiences, today announced Sugar Discover, a sophisticated analytics solution acquired from Corvana, a leader in advanced CRM Analytics that provides… (Show more)
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Alex Nassi
As you know, the recent announcement of the launch of the “New Sugar” and our suite of customer experience (CX) platform applications Our previous products continue as on-premise solutions and will evolve as the platform of choice for flexibility in customization and deployment.   But what does this mean for you, our customer?   We invite you to…
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Rich Green
Click to view contentSugar Serve, SugarCRM's new customer service automation offering, puts everything agents need to work a support case right at their fingertips, in an integrated and optimized console experience. Sugar Serve is designed to streamline case management and issue resolution by focusing on making customer support professionals more effective every time… (Show more)
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Alex Nassi
Click to view contentPowerful Combination Expands Sugar Platform to Relentlessly Drive Relevant Customer Experiences that Create Customers for Life   SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, announced today it has acquired Salesfusion, a leading provider of marketing automation solutions recognized in the Gartner… (Show more)
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