• What Keeps You Up At Night?

    This is NOT a rhetorical question. I want to know, from the community of CRM end users, what you worry about. This will help brainsell better server you as we continue deploy enterprise CRM implementa...
    Kevin Cook
    last modified by Kevin Cook
  • how to save amended column widths on the opportunities menu

    A client can adjust the column widths on the opportunities menu which is great, but how does he fix it so that on his personal Sugar login it retains those amended column widths following closing Sugar and reopening i...
    Kelly Turner
    last modified by Kelly Turner
  • Issue in exporting Daily worklog of tickets in Sugar on-demand

    Hi All   Happy New Year to you !!!   I am having some issues with reporting in Sugar-on-demand. So, was hoping if you could help me out. The issue here is : I have a team of 15 people working on Su...
    Bhavya Bhushan
    last modified by Bhavya Bhushan
  • export all accounts

    I need to export all my accounts in order to get rid of duplicates. The Dup wizard will not be helpful as we have quite a few duplicates spelled differently. I need these in excel format to go through.   Unders...
    Ethan Robinson
    last modified by Ethan Robinson
  • how to edit existing case on web.sugarcrm.com ?

    how to edit existing case on web.sugarcrm.com ? After save if i want top edit case then from where i can do the same
    Ishani Lad
    last modified by Ishani Lad
  • Outlook Claiming to Archive All Sent Messages

    Hello, We have a user that every email they send outlook thinks it is archiving to Sugar. It puts the flag on everything! The ones that are getting manually archived like the normal process also show the flag and are...
    Jaqi Judson
    last modified by Jaqi Judson
  • change module column order

    How do I change the order of the columns in modules? AKA, re-arrange the order the columns appear. Ticket module example attached.
    Rachel Rosen
    last modified by Rachel Rosen
  • Outlook 2016 freezes frequently since installing the new add-in 2.2

    I have installed the new 2.2 add-in (no previous versions installed) on both laptop and desktop. Since installing, Outlook on both machines freezes frequently, requiring an End Process in Task Manager. The freezing do...
    Kerry Maggart
    last modified by Kerry Maggart
  • How to open attachement in notes?

    There is a pdf attachment in notes. I click on it and nothing happens. How do I view it?
    Rachel Rosen
    last modified by Rachel Rosen
  • How to extract the email content from the chain using the export in excel?

    I am looking to extract the whole content from my email chain for the lead. Is it possible to download the emails associated with the lead in csv or excel?   Please help asap. I am looking to analyze historical ...
    Nimish Gopal
    last modified by Nimish Gopal
  • I am looking to extract the whole content from my email chain for the lead. Is it possible to download the emails associated with the lead in csv or excel?  I am looking to analyze historical data.

    Please suggest soon.
    Nimish Gopal
    last modified by Nimish Gopal
  • Error: Non existing field: wp_col in module: Accounts

    What does this error mean? It's preventing me from looking at my Accounts/Leads on my main page. Thanks!
    Brooke Mathis
    last modified by Brooke Mathis
  • Issue sharing calendar activities

    When sharing calendar with someone and also having multiple activities at the same time (like calls every 5 minutes) when I share the calendar it's displaying just 1 of the activities I'm having.
    Carolina Ocampo
    last modified by Carolina Ocampo
  • 401 error ,reason=Unauthorized Unknown

    Hi All, I'm using https://xxx.sugarondemand.com/rest/v10/bulk API call to write into SugarCRM. I'm trying to write a large amount of data to SugarCRM,but after some time,after loading few thousands of records, I'm g...
    Anush Shetty
    last modified by Anush Shetty
  • Performance of Insert Operation is too slow

    Hi,   We are using SugarCRM "POST" API call to insert into the modules,but we find out the performance of the Insert operation is too slow. Is there any other API call we can use to increase the performance of th...
    Anush Shetty
    last modified by Anush Shetty
  • Values of calculated fields are not being saved

    I have problem with calculated fields. Value is being properly calculated and it's working properly until I'm saving the record. When you are editing it or displaying record after has been save fields are displaying...
    Kamil Garmulewicz
    last modified by Kamil Garmulewicz
  • API call for Bulk Update and Delete Operations

    Hi,   Is there any API call for "bulk" Update and Delete operations in SugarCRM?   Regards Anush Shetty
    Anush Shetty
    last modified by Anush Shetty
  • Can't select a lead???

    I'm in the ''leads'' list view and I can't select a lead (there is no highlighted caracter...). Someone knows why?  
    davestp
    last modified by davestp
  • Limitation of "get/Object_Name" API Call

    Hi We are using SugarCRM Ondemand Instance. We are using the following API call to read data from SugarCRM objects(Leads,Accounts,Contacts..etc)   https://******.sugarondemand.com/rest/v10/Contacts?max_num=-1 The...
    Anush Shetty
    last modified by Anush Shetty
  • iCal is NOT working on iPhone

    Hi Community,   I created meetings on Sugar via my computer for same day appointments - these appointments have not shown up on my iPhone iCal.  Although these new appointments are present on my computer iC...
    ANGANN
    last modified by ANGANN