• Display a field more than once in Record View

    We have a scenario where during Opportunity record creating and progression, certain fields are laid out in a way that suits the users who carry out this part of the process.   Subsequently there is an approval ...
    Neil Conacher
    last modified by Neil Conacher
  • Reply customer with email for new case

    Hello! Our bussiness has the create case from an inbound email implemented right now. Just like the next guide: https://support.sugarcrm.com/Knowledge_Base/Email/Automatically_Creating_Cases_From_Inbound_Emails/...
    José Carlos Solorza
    last modified by José Carlos Solorza
  • When does a session expires in sugar soap API

    When does a session expire after its created? I know for REST API its 1 hour. But its not specified anywhere about soap API. I tried creating a session and ran a query in while loop to check if it will throw any excep...
    Anand gopal
    created by Anand gopal
  • SugarQuery N-Deep Join Issue

    I tried the N-Deep join from https://developer.sugarcrm.com/2014/04/22/sugarcrm-cookbook-sugarquery-the-basics/ but it seems to be not working. did anything changed in Sugar 7.7   $query = new SugarQuery(); $que...
    Hirak Chattopadhyay
    last modified by Hirak Chattopadhyay
  • How can i call yes/no popup when saving a contact

    I'm using the Community Edition of Sugarcrm.   I want to present a yes/no popup, when the user push "Save" button on creating a new contact. For doing that i need to somehow call a javascript function/file when t...
    Asaf Army
    last modified by Asaf Army
  • Update data in response of SugarApiExceptionEditConflict

    We want to show custom data for selection on click of Save button. We have our logic in before_save logic hook. We are trying to throw SugarApiExceptionEditConflict but not able to pass data which we wa...
  • Authorization Grant Types

    Hello, we're integrating Sugar CRM with our product to import and push data, we're planning on using the REST API. My question is that the authentication flow requires us to get the username and password from the use...
    Karen Escritorio
    last modified by Karen Escritorio
  • Using desktop Sugar Offline?

    Hi there, We're investigating a specific use case in which our customer's sales force goes to his client's offices and is regularly unable to connect to any network (cellular/wifi...). On site, they need to show sale...
    Damien Pochon
    last modified by Damien Pochon
  • web portal stuck in loading

    recently i've made a development instance copying the production instance and changing the URL and certificate, everything works fine and i can visualize all the admin portal from the browser, but whenever i tried to ...
    Karen Escritorio
    last modified by Karen Escritorio
  • Remove spaces in a string

    I'm trying to change a record name in to a sting without spaces so I can use it as the first part of an email address. i.e. my record name is "Lost Profits LLC" I'd like to turn it into "lost_profits_llc" so find the ...
    Howard Jennings
    last modified by Howard Jennings
  • Selection lists are not showing all records

    I have code that opens a selection list based on a relationship, the code looks like this   find_customers: function () {           var self = this;   &...
    Kenneth Brill
    created by Kenneth Brill
  • Are SugarBPM processes triggered before or after logic hooks?

    Hello All,   I have a question about how the triggering of SugarBPM processes compares to the triggering of logic hooks. We have three before_save logic hooks in the Opportunities module that are indexed to run ...
    Yury Voloshin
    last modified by Yury Voloshin
  • Disable Assignment Notification On Module In SugarCRM

    How can I disable assignment notifications for a particular custom module in SugarCRM?   Eg. When I create a new Case or Task and assign it to a User, the User receives an email about the assignment. If I turn o...
    Saiyed Faisal
    last modified by Saiyed Faisal
  • Why does this cause my instance of Sugar to crash?

    The formula saves without any errors. But when I save the field I get an error that crashed my instance. It's on demand, not on my server. This is my little formula. All the fields are correct and the syntax appears t...
    Howard Jennings
    last modified by Howard Jennings
  • How to obtain SugarBean from a relate field?

    Hi All   I am working in Cases After Save logic hook and need to get a bean from a relate field. I have a relate field named vehicle_c which is related to a custom module called Vehicle.    When I log...
    sonesay inthavong
    last modified by sonesay inthavong
  • Facing error during record creation

    Hello,   I am facing some issues during record creation.   FATAL[2018-5-16 12:52:16]: Uncaught RangeError: Maximum call stack size exceeded at http://localhost/live/test/sidecar/minified/sidecar.min.js?v=...
    Baishakhi Karmakar
    last modified by Baishakhi Karmakar
  • Extending the moduleapi endpoint does not work

    if you put this in custom/clients/base/api/CustomModuleApi.php <?phpif(!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');require_once("clients/base/api/ModuleApi.php");class CustomModuleApi exte...
    Nate Morris
    last modified by Nate Morris
  • How to add custom button next to favorite in Subpanel

    How to add custom buttons next to favorite button for subpanels?   Thanks, Kumar
    Sundar  Kumar
    last modified by Sundar Kumar
  • Relate field to 'Employees' module

    Hi, I have built a custom module using module builder and have deployed to a Sugar instance. I want to add a Relate field in the custom module which links to the Employees module. This is because the information to ...
    Neil Conacher
    last modified by Neil Conacher
  • How to access dashlet configuration variables from the server?

    When you click the "gear" icon in the top right corner of a dashlet, there are config items users can set for each of their dashlets. I'd like to be able to access those dashlet configuration values fro...
    Chad Hutchins
    last modified by Chad Hutchins