• How to import a .csv via SFTP to create records in Sugar

    A consistent challenge for integration developers is managing flat file integrations with systems where direct access is not natively provided by existing functionality or permitted for security reasons. In this guide...
    Michael Shaheen
    created by Michael Shaheen
  • What is the best practice to synchronize external data sources with Sugar DB?

    Dear All,   Please could you let me know what is the best solution to synchronize Sugar CRM with data coming from external DB, for example with accounts and billing information extracted every night from another...
    Dario De Matteis
    last modified by Dario De Matteis
  • How can I embed a phone number from a related custom module into an email template.

    We have a custom module that contains all the detail information about each one of our stores.  We have created an email template that is sent as a followup to our customers when a purchase is made and we embed t...
    Jim Cotten
    last modified by Jim Cotten
  • want to insert into another module's Table.

    Hi Team,   I have added a custom button on custom entity next to SAVE and CANCEL. On the click of custom button i want to pick some value from the FORM and want to insert into another module's Table. &#...
    Liu Yunde
    last modified by Liu Yunde
  • How to get current platform(base/mobile) in SugarCRM logic hook?

    In my sugarcrm logic hook i wanted to know the if the user is using mobile app or desktop browser. Is there any function available to get current user platform?
    Deepjyoti Bora
    last modified by Deepjyoti Bora
  • Using Variables

    I'm trying to not use 16 nested ifElse statements   I have created 8 fields all with the same name format $pX_haz_premium_c X being 1 to 8. Each performs a similar calculation based on which p number has been s...
    Howard Jennings
    last modified by Howard Jennings
  • Execute LogicHook after Workflow

    I'm trying to execute an after save logic hook after a workflow have run, but it keeps getting executed before   I read in another question that workflows execute as logic hooks with a processing order of 100, so...
    David  Angulo
    last modified by David Angulo
  • Which fields changed

    In the controller, before saving, I want to check if any fields have changed other than "internal_notes_c". In other words, were the internal_notes_c the only field that was changed or were there others?   Any ...
    Francesca Shiekh
    last modified by Francesca Shiekh
  • Display a field more than once in Record View

    We have a scenario where during Opportunity record creating and progression, certain fields are laid out in a way that suits the users who carry out this part of the process.   Subsequently there is an approval ...
    Neil Conacher
    last modified by Neil Conacher
  • Introducing Sugar Integrate Templates

    Sugar Integrate makes integrating with (or migrating data between) systems so much easier than doing it manually through code. Even with this incredible IPaaS, however, some integrations can still feel daunting. So, t...
    Michael Shaheen
    created by Michael Shaheen
  • safe upgrade on custom editviewdef

    Hi all. I have a custom module in which I included a js file (customjs.js) custom / modules / Cases / metadata / editviewdefs.php, I have created the installation package for the module loader, but I have a problem, ...
  • Reply customer with email for new case

    Hello! Our bussiness has the create case from an inbound email implemented right now. Just like the next guide: https://support.sugarcrm.com/Knowledge_Base/Email/Automatically_Creating_Cases_From_Inbound_Emails/...
    José Carlos Solorza
    last modified by José Carlos Solorza
  • When does a session expires in sugar soap API

    When does a session expire after its created? I know for REST API its 1 hour. But its not specified anywhere about soap API. I tried creating a session and ran a query in while loop to check if it will throw any excep...
    Anand gopal
    created by Anand gopal
  • SugarCRM Cookbook - SugarQuery - The Basics

    Post originally written by Jim Bartek.   UPDATE October 3rd 2017  Removed references to compileSql() function which was deprecated and removed in Sugar 7.9.   You have found yourself in a bind, and yo...
    SugarCRM Developers
    last modified by SugarCRM Developers
  • SugarQuery N-Deep Join Issue

    I tried the N-Deep join from https://developer.sugarcrm.com/2014/04/22/sugarcrm-cookbook-sugarquery-the-basics/ but it seems to be not working. did anything changed in Sugar 7.7   $query = new SugarQuery(); $que...
    Hirak Chattopadhyay
    last modified by Hirak Chattopadhyay
  • How can i call yes/no popup when saving a contact

    I'm using the Community Edition of Sugarcrm.   I want to present a yes/no popup, when the user push "Save" button on creating a new contact. For doing that i need to somehow call a javascript function/file when t...
    Asaf Army
    last modified by Asaf Army
  • Update data in response of SugarApiExceptionEditConflict

    We want to show custom data for selection on click of Save button. We have our logic in before_save logic hook. We are trying to throw SugarApiExceptionEditConflict but not able to pass data which we wa...
  • Authorization Grant Types

    Hello, we're integrating Sugar CRM with our product to import and push data, we're planning on using the REST API. My question is that the authentication flow requires us to get the username and password from the use...
    Karen Escritorio
    last modified by Karen Escritorio
  • Using desktop Sugar Offline?

    Hi there, We're investigating a specific use case in which our customer's sales force goes to his client's offices and is regularly unable to connect to any network (cellular/wifi...). On site, they need to show sale...
    Damien Pochon
    last modified by Damien Pochon
  • web portal stuck in loading

    recently i've made a development instance copying the production instance and changing the URL and certificate, everything works fine and i can visualize all the admin portal from the browser, but whenever i tried to ...
    Karen Escritorio
    last modified by Karen Escritorio