• Search filter in sugar url / link

    Hi,   I have a webform pre-populate with a phone number.   All i need to open a sugar contact module detail / list view that match this phone number. So i need to generate a link that ...
    Rahul Jain
    last modified by Rahul Jain
  • Sending Info to a specific endpoint

    Is there a way to send a notification after an event has been trigger to a specific endpoint?(other than mail)    Basically like an auto-reply when someone creates a ticket/case but instead of receiving a n...
    Karen Escritorio
    last modified by Karen Escritorio
  • Email case creation created by default user

    We've implemented de inbound email automatic case creation. Following the next tutorial: https://support.sugarcrm.com/Knowledge_Base/Email/Automatically_Creating_Cases_From_Inbound_Emails/  Everything is workin...
    José Carlos Solorza
    last modified by José Carlos Solorza
  • What is the best practice to synchronize external data sources with Sugar DB?

    Dear All,   Please could you let me know what is the best solution to synchronize Sugar CRM with data coming from external DB, for example with accounts and billing information extracted every night from another...
    Dario De Matteis
    last modified by Dario De Matteis
  • want to insert into another module's Table.

    Hi Team,   I have added a custom button on custom entity next to SAVE and CANCEL. On the click of custom button i want to pick some value from the FORM and want to insert into another module's Table. &#...
    Liu Yunde
    last modified by Liu Yunde
  • SugarQuery N-Deep Join Issue

    I tried the N-Deep join from https://developer.sugarcrm.com/2014/04/22/sugarcrm-cookbook-sugarquery-the-basics/ but it seems to be not working. did anything changed in Sugar 7.7   $query = new SugarQuery(); $que...
    Hirak Chattopadhyay
    last modified by Hirak Chattopadhyay
  • Authorization Grant Types

    Hello, we're integrating Sugar CRM with our product to import and push data, we're planning on using the REST API. My question is that the authentication flow requires us to get the username and password from the use...
    Karen Escritorio
    last modified by Karen Escritorio
  • Using desktop Sugar Offline?

    Hi there, We're investigating a specific use case in which our customer's sales force goes to his client's offices and is regularly unable to connect to any network (cellular/wifi...). On site, they need to show sale...
    Damien Pochon
    last modified by Damien Pochon
  • Disable Assignment Notification On Module In SugarCRM

    How can I disable assignment notifications for a particular custom module in SugarCRM?   Eg. When I create a new Case or Task and assign it to a User, the User receives an email about the assignment. If I turn o...
    Saiyed Faisal
    last modified by Saiyed Faisal
  • Couldn't connect to host, Elasticsearch down

    Whenever we send a request to post a new case through the sugar API's, we get the same response even though the case is being posted/received on the server. Any ideas why this is happening?   Path: https://{sug...
    Karen Escritorio
    last modified by Karen Escritorio
  • How to communicate with desktop application

    I have a requirement to read data from a desktop application and update in the Accounts record.How can I do it ?   Please help me to find a solution to interact with desktop application
    Sino Thomas
    last modified by Sino Thomas
  • Unknown platforms to be restricted in Winter '18 release

    In Sugar 8 / Spring '18, Sugar administrators can now configure API platforms using the Administration panel. The Platform extension is still available if you want to register a custom API platform as part o...
    Matt Marum
    last modified by Matt Marum
  • How to convert all SugarCRM dashlet to sucrose?

    The NVD3, D3v3, and Jit chart libraries were deprecated in Sugar 7.10 and were completely removed from the product in Sugar 10. To accommodate with 10.0 version we need to use sucrose libraries.   Can any o...
  • Custom API error message

    Hello to everybody,     We need to control that some fields of type text only has numeric values (not ask why...) at both UI and API request level so when a regular user creates/edit a record and save it a ...
  • Subpanel with external database table

    I am working with Sugarcrm 8 ENT versdion, I want to display values from external ERP as a Sub panel in Accounts module.   How can display legacy/external database table values in Accounts module subpanel.
    Sino Thomas
    last modified by Sino Thomas
  • Create/Update multiple contacts/users via REST API for a meeting

    I am trying to add contacts/users to a created meeting as follows POST call to https://demo.sugarcrm.com/rest/v11/Meetings/<record_id>/link/ body   { "link_name": "contacts",   "ids": [{"id": "<...
    Manoj Prabakar
    last modified by Manoj Prabakar
  • SQL From the SugarCRM.log file

    I might be wrong but ever since the change over to Prepared Statements the queries from errors or slow queries in the logs have been difficult to use at best.  I have had to manually reconstruct more than a ...
    Kenneth Brill
    last modified by Kenneth Brill
  • Active Directory (ADFS) SSO Configuration with Sugar 8.0

    Dear All,   We are using Sugar 8.0.0 and trying to configure Microsoft's Active Directory Federation Services for SSO implementation.   We followed Configuring SSO With Active Directory's ADFS in Suga...
    Selvamuthukumar Rajulu
    last modified by Selvamuthukumar Rajulu
  • Defining the custom index in a Vardefs Extension

    HI All,     I Just want to what is the purpose of defining the custom index in a Vardefs Extension and Is it any relation elastic search ?
    Sino Thomas
    last modified by Sino Thomas
  • Showing timeout while trying to search on custom field

    Hi All,   I created and deployed a custom field through Studio  and when I trying to search the particular custom field in the list view it seems to be timeout.   How can I solve this issue ?
    Sino Thomas
    last modified by Sino Thomas