• Delete document files but not metadata

    Hello everybody,   to comply with privacy regulations, we need to delete certain documents via the API. However, we only want to delete the actual file (PDF, etc.), but not the metadata, that there was something...
    Alex Nassi
    created by Alex Nassi
  • Sugar Product Capabilities

    How will the Sugar product address GDPR requirements? Data Privacy has always been a strategic differentiator for SugarCRM, and GDPR is no different. We are excited about the changes to the core Sugar product in order...
    Deepak Deolalikar
    last modified by Deepak Deolalikar
  • Data Privacy Features in Sugar

    Open video

    Deepak Deolalikar
    last modified by Deepak Deolalikar
  • checkbox as required field in Leads module

    hi All,   I am trying to ensure that checkbox is a required field in leads module. basically its a GDPR privacy statement and we need to make sure that checkbox is checked before submitting a lead in CRM. This n...
    Alex Nassi
    created by Alex Nassi
  • Mass delete opted-out records

    Hi All   I'm using Sugar 8.X as an on-demand instance, connected to MailChimp via SugarChimp. Following the new data protection regulations, we have a lot of old leads as well as a massive amount of people whom...
    Nicolas A
    last modified by Nicolas A
  • gdpr personal data export

    I have upgraded to Sugar8 on-demand and would like to find out:   1) how I can export the personal data of a contact if they request.  I can see the personal data from the View Personal Info option in recor...
    Alex Nassi
    created by Alex Nassi
  • Data Privacy in Sugar cloud FAQ

    Frequently Asked Questions - Sugar cloud   SugarCRM is helping its customers on cloud by implementing many business process changes to address security and contractual requirements specified in GDPR. If you are a...
    Vandita  Arora
    last modified by Vandita Arora
  • Data Privacy in Sugar cloud Policies

    How is personal information protected on Sugar cloud? SugarCRM has put in place plans to protect our customers’ data in the cloud and has the processes necessary to perform our obligations as data processor. We ...
    Deepak Deolalikar
    last modified by Vandita Arora
  • Basics of GDPR

    What is GDPR? General Data Protection Regulation (GDPR) is a data privacy regulation enacted by the European Parliament, European Commission and the Council of the European Union. The regulation provides signific...
    Deepak Deolalikar
    last modified by Deepak Deolalikar
  • Data Privacy and GDPR in Sugar

    This material contains forward-looking statements relating to SugarCRM’s expectations and plans regarding our products. These statements are based on the current expectations and beliefs of SugarCRM’s mana...
    Deepak Deolalikar
    last modified by Deepak Deolalikar
  • GDPR erasure requests - importing previously removed records

    Is anyone else struggling to get their head around GDPR erasure requests?   Say someone requests to be erased from your systems. You follow the new legislation, process their request, and delete their data. ...
    Philippa Grover
    last modified by Philippa Grover
  • Privacy policy sample

    Hi All   We're currently revising our data processing tools to be prepared for EU GDPR by end of May. For that reason, I'm re-writing our general privacy policy which should explicitly include each of our tools....
    Nicolas A
    last modified by Nicolas A
  • Disclaimer

    The material on this website is of the nature of general comment only and expresses solely the opinion of the authors and how they interpret the GDPR requirements as of the date of the publication. The purpose of this...
    kkohlhaeufl
    last modified by kkohlhaeufl
  • A Few Thoughts on Facebook, Data Protection and CRM

    Perhaps you’ve been in the camp of believing that the tech industry’s heightened focus on data privacy and GDPR is a little overblown? If so, I understand. At times, GDPR compliance has seemed like a major...
    astaples
    created by astaples
  • Admin & Developer Information

    What admin settings or configurations are needed?   Data Privacy Module Enable this module in the admin section under “Display Modules and Subpanels”. The DP module is related (M:M) with the leads, co...
    Deepak Deolalikar
    last modified by Deepak Deolalikar
  • GDPR, consent, and implementing double opt-in (DOI) in Sugar

    Sugar Summer '18 introduced confirmation links to allow customers to gather affirmative consent for using email addresses in campaigns. Check out Sugar Summer '18 (8.1.0) Overview for Sugar Developers for more details...
    Alex Nassi
    created by Alex Nassi
  • Coming Soon: Innovation from SugarCRM to Address Data Protection and GDPR Compliance

    Personal data is valuable, and it’s easier than ever to obtain. Since the onset of the digital revolution, consumers have made it very easy for companies to sweep up a great detail of data about themselves and t...
    astaples
    last modified by astaples
  • Understanding GDPR Requirements for Marketing Communications

    Let’s start this post with some good news: GDPR won’t be the end of data-driven marketing. In fact, it may help companies be more effective because they’ll more often be working with people that have...
    astaples
    last modified by astaples
  • GDPR 101: The key terms you need to know

    The entire piece of GDPR legislation is more than 250 pages long and is probably most appropriate of your legal team. However, even shortened and “dumbed-down” GDPR guides contain many terms that you need ...
    astaples
    last modified by astaples
  • GDPR: Does it Apply to Me?

    If you have followed the tech headlines (or regularly read this blog) you are aware the GDPR is coming.   If not, here is a quick refresher: the General Data Protection Regulation (GDPR) creates drastic and broa...
    astaples
    last modified by astaples