• ACTION REQUIRED: Sugar Connect April Release Readiness

    Last year, SugarCRM launched Sugar Connect to bring key customer experience activities into the apps you use most—email and calendaring. Connect synchronizes Microsoft Office 365 and Google G Suite data directly...
  • New Naming Convention for Sugar Releases

    In 2004, Clint Oram and the other Sugar founders embarked on a profound mission that changed the CRM landscape forever. Sixteen years later, Sugar has grown into a truly global company with 7 offices worldwide and cus...
    Alex Nassi
    created by Alex Nassi
  • Sugar’s Commitment to Security

    As we often mention in our announcements to the Sugar Community, “we take security very seriously.” It’s a simple phrase that may not do justice to the focus and attention we place on the matter. We ...
    Alex Nassi
    created by Alex Nassi
  • Get your Learn on - Free & Discounted Training through SugarU

    At this time, our global community is finding itself working remotely from home and juggling unprecedented challenges. If you're finding yourself with free time on your hands, are looking for a productive way to ...
    Alex Nassi
    created by Alex Nassi
  • New Video: What's new in Winter '20 Release

    Sugar's Winter '20 has been released and is now available for all SugarCloud customers running Sugar Sell, Sugar Serve, Sugar Enterprise, and Sugar Professional.   The Winter '20 release furth...
    Brieanne Rowe
    created by Brieanne Rowe
  • New Video: What's new in Fall '19

    Sugar's Fall '19 is now available for all SugarCloud customers running Sugar Sell, Sugar Serve, Sugar Enterprise, and Sugar Professional.    The Fall '19 release further advances Sugar...
    Brieanne Rowe
    created by Brieanne Rowe
  • New Video: The new Sugar and Summer '19 Release

    SugarCRM's Summer '19 (9.1) release is now available!! This is a big release for SugarCRM as we've rolled out some new products as well as some great enhancements for our Sugar Professional and Sugar Enterprise c...
    Brieanne Rowe
    created by Brieanne Rowe
  • New Video: What's new in the Winter '19 Release!

    Interested in learning about SugarCRM's new Winter '19 (8.3.0) release and all it has to offer? Check out the What's new in 8.3 video on Sugar University, where we cover the following new features: ...
    Brieanne Rowe
    created by Brieanne Rowe
  • Introducing the Instance Packager

    SugarCRM is pleased to announce a new tool to ease the process of migrating on-premise Sugar instances running on a MySQL database into the Sugar cloud.   Previously, this was a time consuming and manual process...
    Alex Nassi
    created by Alex Nassi
  • Upcoming Webinar: Sugar Cloud - Upgrade Best Practices

    Are you a Sugar cloud administrator? Looking to understand how to prepare your organization for quarterly Sugar cloud releases? We understand that a smooth upgrade is important to keep the business moving. To make sur...
    Alex Nassi
    created by Alex Nassi
  • Sugar University: Upcoming Schedule of Classes

    Schedule of Upcoming Classes Sugar University is pleased to offer the following product training classes. Most classes are available virtually from your location.    Visit us at our HQ office in Cupertino, C...
    Brieanne Rowe
    created by Brieanne Rowe
  • Announcing the New SugarU Learning Portal

    Over the last few months, the SugarU team has been working diligently on improving the learning experience for all SugarCRM users. In our research, and listening to your feedback, it was time to move on to a new and m...
    kfreitas
    created by kfreitas
  • Product Catalog Dashlet: Available everywhere soon!

    In Sugar's Winter '18 release we introduced a new dashlet that helps users navigate and search the product catalog and add items to a quote easily without leaving the quotes UI (see this blog post for more information...
    Alex Nassi
    created by Alex Nassi
  • Coming in Winter '18: The new Product Catalog Dashlet

    The Winter '18 release of Sugar features a new dashlet in the quotes module that will help users navigate the product catalog, find items they're looking for and quickly add them to a quote.  This new dashlet put...
    Alex Nassi
    created by Alex Nassi
  • Secure Sugar with these 5 easy admin tricks

    You already use teams and roles to control what your users can see and do in Sugar, but did you know that Admins have a complete toolkit of options available to control who's using your Sugar instance in the firs...
    jshaheen
    last modified by jshaheen
  • New Sugar Release Process

    We have some exciting news to share about SugarCRM moving to an improved release process for Sugar, our core Relationship Management product:   Sugar On-Demand Our next Sugar On-Demand release, “Fall ‘...
    Alex Nassi
    created by Alex Nassi
  • Get Sugar Certified at SugarCon 2017

    Get Sugar Certified at SugarCon 2017 Hilton San Francisco Union Square, San Francisco, CA   If you haven't yet, get registered for SugarCon 2017! And while you're there, take advantage of our free Su...
    Alex Nassi
    created by Alex Nassi
  • Scheduled Maintenance to Email Archiving (SNIP) - June 27, 2017

    SugarCRM will be performing scheduled maintenance to the Email Archiving (SNIP) service's infrastructure on Tuesday, June 27, 2017, starting at 8:00PM PDT (GMT-7) lasting for approximately 30 minutes.   Dur...
    Alex Nassi
    created by Alex Nassi
  • New Courses in Sugar University!

    We are pleased to announce new prescribed Online Role-based Learning and new Live Training courses to make Sugar adoption and advanced training even better on Sugar University. All of the courses found in Sugar U...
    Alex Nassi
    created by Alex Nassi
  • Announcing new customer program: Sugar Insiders

    We recently launched a new customer engagement program called Sugar Insiders. The purpose of this program is to educate new customers and recognize existing customers that go above and beyond when it comes t...
    Alex Nassi
    created by Alex Nassi