• Connection Jira - SugarCRM

    Hi,   i'm looking for an useful application/plugin that connects Jira and SugarCRM. We're using Sugar Prof. 8.X.   Any suggestions?   Best, L.
    Lennart Gebauer
    last modified by Lennart Gebauer
  • outlook plugin

    I am trying to use the Sugar Plugin for Outlook 2.6.3 with Outlook 2016 (Microsoft Office Home and Business 2016).   I tried setting the Outlook Options to "Optimize for Compatibility" and then installing t...
    Kevin Glick
    last modified by Kevin Glick
  • Rest v10 issue OAuth2 after upgrading to 7.9.1

    Hi all, I've got an installation of SugarCRM Pro in my own server and today I migrate from to 7.9.1.  Language different from English are broken but the very important thing is that in some cases, using ...
    Federico Ricci
    last modified by Federico Ricci
  • Heads-Up regarding emails in Processes in Release 9.1.0

    I had a little surprise this weekend with release 9.1.0 that I'd like to share:   For "send email" in the BPM in in release 9.0.1 and prior, you could start to type the name of a user in the "TO", "CC", or "BCC"...
    Bud Hartley
    last modified by Bud Hartley
  • Error after Upgrade from 7.8.2 to 9.0.1

    Hello, after upgrade from 7.8.2 to 9.0.1 and I started the [Quick Repair and Rebuild] and see following errors:   Mon Jul 29 14:57:18 2019 [11194][1][ERROR] Could not generate a metadata file for module Activit...
    Chun Yu Wu
    last modified by Chun Yu Wu
  • "Unexpected values found in emails" when upgrading to 8.0

    Hello,   When doing the upgrade from 7.9.4 to 8.0, I had this warning during the healthcheck :   82. Unexpected values found in emails Invalid status and type for emails: status=read, type=out Learn more.....
    Nicolas Urech
    last modified by Nicolas Urech
  • Upgrade Paths for On-Site Installations

    If you are starting at version:   v9.0.0    Upgrade to 9.0.1   v8.0.3    Upgrade to 9.0.1   v8.0.0 - 8.0.2    Upgrade to 8.0.3   v7.9.5.0    ...
    Alex Nassi
    last modified by Alex Nassi
  • upload file error (data import)

    Hello everyone,   I am migrating from CE 6.5.17 (Windows) to CE 6.5.22 (OS X)   I have installed the standard CE 6.5.22 stack pack on OS X. Afterwards, I have customized some fields in Accounts and Contacs...
    last modified by AmadeoVano
  • How can I reset mail_smtppass in Outbound Emails either via API or database?

    Currently we've got Sugar setup on an EC2 instance in AWS (only web application, rest is separated out into separate services).   One issue I'm trying to work out is this: EC2 instance gets restarted or termina...
    Thomas O'Brien
    last modified by Thomas O'Brien
  • Trigger Quick Repair and Rebuild via script or API

    Hi,   I'm trying to completely automate our Sugar deployment process and the last thing I need to automate is the Quick Repair and Rebuild that needs to happen after deployment.   I've tried various differ...
    Thomas O'Brien
    last modified by Thomas O'Brien
  • New module deployed "Call to a member function ACLAccess() on null " on Listing Records

    I have created a new module via Module Builder and when i deployed it. i Get 500 server error and the log says    PHP Fatal error:  Uncaught ReflectionException: Class OE_eCHO does not exist in /var/www...
    Jackie Justin
    last modified by Jackie Justin
  • Migrating customizations from cloud to clean on-site install

    I have configured a local dev environment of SugarCRM Enterprise 8.3.  I was able to get it up and running only with a clean install (without any of our customization's).  I also have an export of our cloud ...
    Chris Maggiulli
    last modified by Chris Maggiulli
  • How do I adjust the Subpanel ratio/% ?

    Hi Team,   I am wondering how I can adjust the ratio or % of the subpanels in my modules? E.g in Leads we have notes, emails etc and although have only 4 fields that are showing they are all at different widths ...
    Peter Pavisic
    last modified by Peter Pavisic
  • Errors installing a local SugarCRM environment

    Background We are running Sugar 8.3 Enterprise in the cloud.  I am developing a custom module (REST service) and need to get a local environment running because if I upload and run a bad module it takes down the...
    Chris Maggiulli
    last modified by Chris Maggiulli
  • Calculated Field Timestamp "now()"

    Hi,   i use Sugar Professional 8. I'd like to set the Timestamp "now()" for a calculated Field (Date/Time). It works perfectly while creating a new Record.   But when i save the Record the Timestamp sets...
    Lennart Gebauer
    last modified by Lennart Gebauer
  • Possible to upgrade/convert from Sugar Corporate 6.5.0 to Sugar Professional?

    Hello,   I'm in the process of trying to upgrade our in-house Sugar Corporate 6.5.0 (Build 8338) to in-house Sugar Professional. We have a license for the latest version of Sugar Pro, but in order to get there ...
    Andrew Williamson
    last modified by Andrew Williamson
  • Upgrade files for SugarCE 5.2.0f?

    Hello,  I have Sugar CE 5.2.0f (Build 5688). I understand CE is discontinued, but I need the upgrade files to push it to version 6.    Two questions: 1 - Can someone tell me if the upgrade file...
    QQ QQ
    last modified by QQ QQ
  • Customer Portal Modification needed to "Resolution" field

    How can I modify the Customer Portal layout to display the "Resolution" field only if the field contains text / information? The goal is to not have the Resolution field visible in the Customer portal if it is empty....
    Missy Brooks
    last modified by Missy Brooks
  • SOLVED - Calculated Field - Value from 2 Fields wether which one is filled

    Hi,   so far i have a calculated field that takes a value from one field and uses it.   Formular: subStr($stage_customer_postalcode_c,0,5)   But i'd like to adjust the field that it's possible to ta...
    Lennart Gebauer
    last modified by Lennart Gebauer
  • How can I ensure scheduled tasks aren't duplicated in a highly available setup

    I'm in the process of creating a highly available Sugar setup   Web servers are basically only running Sugar, everything else is separated out (database, session handling, upload storage and elasticsearch). ...
    Thomas O'Brien
    last modified by Thomas O'Brien