You might know Agfa from its days as a maker of professional-grade camera film, but the company has evolved into a giant in the healthcare industry with its diagnostic imaging solutions.
To continue growing, the Belgium-based company needed to be a disruptor in medical imaging sales and service. So, when Agfa X-rayed its own business model, it prescribed a flexible Customer Relationship Management solution that was future-proof and adaptable worldwide.
With a payback of 15 months, the Agfa project was out of the red even before the worldwide Sugar implementation was completed. A 139% ROI also sweetened the experience.
Find out more about the Agfa success story.